About Up Your Media

robert van de wegheUp Your Media has been Parksville / Qualicum's main (if not only) Apple technology specialist since 2009. Recently in 2022 we gratefully added Robert Van De Weghe to our team. Robert comes with a ton of experience in high-level technical computer repair. he's been an Apple Certified Mac Technician since 1998, with an expertise in Apple help desk and support for hardware, OS and software. He spent the last 13 years as IT manager for Rethink, Canada's most creative advertising agengy. 

 

All internet professionals like to tell the tale of their first computer...

"While I studied on a Mac Classic II at recording school in '92-93, I didn't buy my own machine till 1994, a sweet Mac LC 475, with colour screen, 4 MB of RAM and an 80 MB hard drive. I built my first webp
age that year for a Vancouver rock band and have been at it ever since
." - Dan LaRocque,Your Apple Certified Macintosh Technician on Vancouver Island

Awards and Credentials

pqb-mac-president
Dan has received some prestigous recognition in the local and online community.

  • Apple Certified Macintosh Technician (ACMT)
    • Since 2008
  • President of Mac PQB Users Groups
  • Parksville Business Chamber of Commerce Member
  • Winner of the 2012 Glassie Award for "Outstanding Customer Service" presented by Parksville Chamber of Commerce
  • Finalist for VI Business Excellence Award in the technology category, 2012

Below is an excerpt from the PQBNews article by Candace Wu of the Parksville-Qualicum Beach News:

"The Parksville Qualicum Beach Mac Users Group (MUG) is a unique registered non profit society which brings together a diverse range of techies from Apple enthusiasts to new Mac users. “Our group provides an opportunity to share ideas and knowledge,” said recently elected president of the group, Dan LaRoque, certified Macintosh technician of Up Your Media. LaRoque said the membership, which consists of approximately 100 people, varies in their level of expertise."

The Parksville Mac Users Group meet on the second Tuesday of every month at the Parksville Forum at 100 Jensen Street. The goal of the group is to educate and share information to its members and guests on the Mac computer platform and applications. They’re friendly people, come join them. For more information please call 250-954-1348, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit http://pqmug.wordpress.com/.

Testimonials

  • Whoa .....fabulous ...wonderful ...fantastic ...beautiful......OMG ...thank you so much. I will look into the photos and see what I can do  ....touble is I don't actually know much about Marilyns life! I will make something up .....!!  wow Wonderful to what you have created...

    AJ

  • Your expeditious replacement of my hard drive is very much appreciated. I had a little trouble restoring the system, but it's now working perfectly (and it seems to be a little faster).In my excitement I forgot to ask about warranty. What do I do?Thank You again

     Trevor W Jackson

  • Dan retrieved the iPhoto library I had deleted from my boyfriend's computer from a Time Machine backup I didn't even know we had. Thank you Dan, you saved my bacon!

    Kerry
  • Hi Dan,What a difference!  My MacBook is working much faster now, and not getting hung up.  The newer OS and more memory really helped.Thank you.

    Yvonne

  • Hi Dan,

    It was great to meet you and thanks for your help, I love the dual screen and upgrades. I seem to have forgotten how to access the iphoto shots from the original iphoto and can only find the few new ones, can you re direct me.

    Melanie

  • Hi Dan, thanks for the January newsletter. I added my vote to you for "outstanding customer service".

    Ambrose

  • Hi Dan:

    Thank you so much for helping out with my urgent problem the other day, so promptly – and from the arena! I really did appreciate it (and was so impressed!).

    Ann

  • Just a quick note to thank you again for coming by……this is working ever so much better. See you next month.
    Maggie

  • Hi Dan,

    I picked up quite a few useful things in class even without a laptop, and enjoyed the course. Do please let me know if you decide to offer an intermediate level follow up. Thanks,

    Paula

  • Just got home. plugged the router and computer in and its working!!!  Go figuure. You must have done something right.

    Thanks,

    Al Z