About Up Your Media

Up Your Media has been Parksville / Qualicum's main (if not only) Apple technology specialist since 2009. Recently in 2022 we gratefully added Robert Van De Weghe to our team. Robert comes with a ton of experience in high-level technical computer repair. he's been an Apple Certified Mac Technician since 1998, with an expertise in Apple help desk and support for hardware, OS and software. He spent the last 13 years as IT manager for Rethink, Canada's most creative advertising agengy.

All internet professionals like to tell the tale of their first computer...

"While I studied on a Mac Classic II at recording school in '92-93, I didn't buy my own machine till 1994, a sweet Mac LC 475, with colour screen, 4 MB of RAM and an 80 MB hard drive. I built my first webp
age that year for a Vancouver rock band and have been at it ever since
." - Dan LaRocque,Your Apple Certified Macintosh Technician on Vancouver Island

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Testimonials

Just got home. plugged the router and computer in and its working!!! Go figuure. You must have done something right.

Thanks,

Al Z
Dan retrieved the iPhoto library I had deleted from my boyfriend's computer from a Time Machine backup I didn't even know we had. Thank you Dan, you saved my bacon!

Kerry
Just a quick note to thank you again for coming by……this is working ever so much better. See you next month.
Maggie
Hi Dan,

It was great to meet you and thanks for your help, I love the dual screen and upgrades. I seem to have forgotten how to access the iphoto shots from the original iphoto and can only find the few new ones, can you re direct me.

Melanie
Your expeditious replacement of my hard drive is very much appreciated. I had a little trouble restoring the system, but it's now working perfectly (and it seems to be a little faster).In my excitement I forgot to ask about warranty. What do I do?Thank You again

Trevor W Jackson
Hi Dan,

I picked up quite a few useful things in class even without a laptop, and enjoyed the course. Do please let me know if you decide to offer an intermediate level follow up. Thanks,

Paula
Hi Dan:

Thank you so much for helping out with my urgent problem the other day, so promptly – and from the arena! I really did appreciate it (and was so impressed!).

Ann
Hi Dan,What a difference! My MacBook is working much faster now, and not getting hung up. The newer OS and more memory really helped.Thank you.

Yvonne
Hi Dan, thanks for the January newsletter. I added my vote to you for "outstanding customer service".

Ambrose
Whoa .....fabulous ...wonderful ...fantastic ...beautiful......OMG ...thank you so much. I will look into the photos and see what I can do ....touble is I don't actually know much about Marilyns life! I will make something up .....!! wow Wonderful to what you have created...

AJ